Shipping

When you make a purchase on zeobarware.com, your order will be shipped from our warehouse in Sydney, Australia.

Shipping is calculated in the checkout and varies depending on your location and the parcel’s weight and dimensions.

Free shipping applies to orders over US $150 worldwide. Some products, such as glassware, are excluded.

Zeo™ Barware ships to every country around the world, except Russia.

Our delivery partners include Australia Post, Star Track and UPS (International). Customers within Australia may choose between Australia Post and Star Track in the checkout. You may also choose Express Post.

When your order is shipped, you will receive a notification and a tracking code to monitor delivery.

Delivery times vary depending on your location in the world. The below list provides an estimate. Please note that delays can occur in the delivery network that are outside our control.

Australia	1-14 business days	Australia Post
Australia	1-3 business days	Express Post
Australia	1-7 business days	Star Track (No PO Boxes)
International	9-30 business days	Australia Post
International	7-15 business days	International Express
International	3-5 business days	UPS

If you suspect your order may be lost or delayed, please contact us so we can help to track down your parcel. You can also raise a customer enquiry with our delivery partner.

If your order is damaged in transit, please email a photograph and description of the problem to sales@synergymerchandising.com within 48 hours of delivery. The original product may need to be returned to us.